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Not quite sure how Droppp works? Find answers to common questions below. Welcome to Droppp 101.

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Droppp 101

What is Droppp?

Droppp is the premier platform for buying and collecting pop culture digital collectibles (NFTs) with super-easy and secure purchase methods.

We collaborate with some of the most widely-regarded pop culture brands to bring fans unique digital collectibles — some of which can also be redeemed for super-rare physical collectibles!

What are Drops?

A drop — also referred to as the initial pack sale — is when Droppp opens a queue for the purchase of digital packs. After purchase, packs will show up in your inventory where you can digitally open them. Once opened, digital collectibles will be deposited into your inventory from that pack. Opening a pack will instantly “burn” it and remove it from your inventory.

How do I get started collecting here on Droppp?

Sign up with your email or by signing in with Apple or Google for a free Droppp account. All standard accounts are free, however you won't be assigned a wallet address (where your digital collectibles are stored on the blockchain) until your first pack purchase. If you'd like a wallet address sooner, you can upgrade to a custom Droppp address.

How do I purchase digital collectibles on Droppp?

You can purchase packs during an initial pack sale.

Why does my profile end in .dp?

Your profile name is also an address on the WAX Blockchain that is used to hold and transfer your digital collectibles. All of our standard and custom addresses end with .dp. If you’d like to upgrade your free .dp address to a custom name, we offer this service for only $4.99.

What payments are accepted to purchase items on Droppp?

For initial pack sales, custom address purchases, and redemptions, acceptable payment methods include Apple Pay, Google Pay, and credit cards (see supported credit cards).

Initial Pack Sale

Can I use a credit card on Droppp to buy items in the initial pack sale?

Droppp accepts most major credit cards along with Apple Pay and Google Pay for all initial pack sales.

How does joining a queue for a new drop work?

A drop's queue opens roughly 10 minutes before the scheduled drop time. We use the Queue-It system for our queues. Joining the queue allows you to reserve a random spot before the drop opens. When the drop goes live, the Queue-It system randomizes everyone that had joined the queue. Joining the queue after the drop has gone live, will place you at the back of the queue. It’s important to note that checking out and rejoining the queue will place you at the back of the queue.


Can I use my existing WAX Wallet on Droppp?

No, you will need to create a free or custom account on Droppp to use our platform.


What are redemption tokens and how do they work?

Redemption Tokens are digital collectibles that are used to redeem for a physical collectible corresponding to the Grail, Legendary, and/or Royalty Set(s) for any given collection held in your inventory.

Redemption Tokens are delivered to your inventory after a collection snapshot occurs. To redeem a token, visit the Redemptions page to claim your physical collectible before the Redemption window ends.

What are collection snapshots and when are they taken?

A snapshot gives us the ability to see a complete list of all accounts at a given time that hold specific digital collectibles for a particular collection.

We take a snapshot to find out which accounts hold a Grail, Legendary, and/or Royalty Set(s) so that we may then send Redemption Tokens to those owners.

Snapshots are taken at exactly 11AM PT, 120 days after the collection’s initial pack sale occurred. We advise not opening packs or transferring items for at least one hour before or after the snapshot time to be certain they are included in the snapshot.

Do you need to hold your Grail, Legendary, or Royalty Set(s) exclusively in your Droppp account to receive a Redemption Token?

When we take snapshots, any WAX Blockchain wallet that holds the Grail, Legendary, or Royalty Set(s) will receive a Redemption Token. It’s important to note you must hold all Royalty Set items in the same wallet/account to be rewarded with a Royalty Redemption Token.

What is a Royalty Set?

A Royalty Set is every single digital collectible that includes Common, Uncommon, Rare and Epic rarities of a specific collection. You can use the Collection Tracker to help assist you in completing your Royalty Set(s).

What do the Diamonds mean?
Diamonds indicate that a particular digital collectible will be redeemable for a physical item. As long as you hold this digital collectible when the snapshot is taken, you will receive a Redemption Token that can be redeemed for a physical collectible.
How can I get a physical collectible?

With most Funko Digital Pop!™ drops you have the opportunity to collect a physical collectible. By collecting digital collectibles of certain rarities (including Legendary and Grail, or completing a full Royalty Set), you will receive a Redemption Token(s) that can be redeemed for a physical item.

Do I need to transfer my Redemption Token to Droppp in order to redeem for the physical collectible?

If you collect exclusively on Droppp, your Redemption Token will be automatically available in your inventory after the snapshot. If you received a Redemption Token in an external wallet, you must transfer it to Droppp and redeem the token for the respective physical collectible before the Redemption Token expires.

Do redemption tokens expire?

Yes, Redemption Tokens expire 30 days after the Tokens drop following a snapshot. Once Redemption Tokens expire, they are no longer eligible to redeem for a physical collectible. Redemption Tokens will remain in your wallet unless you sell or transfer them. Keep track of all current and upcoming Redemptions on the Redemptions page.


Do I have to pay shipping fees?

Shipping costs will apply for both U.S. and international orders. Orders will be charged at a flat rate per individual item for both U.S. domestic and international orders. For Funko Digital Pop!™ Redemptions, orders of 1 item or more qualify for a $5 USD shipping discount per Pop! Discount will be applied at check out.

How long will it take to receive my physical collectible?

Check the important dates section at the bottom of the drop landing page on for the estimated shipping quarter. Shipping dates are subject to change based on global shipping and port delays.

Why am I not seeing any tracking updates on my physical collectible order?

Tracking updates typically start appearing within 2-3 business days from the time you receive your shipment confirmation email, though in some cases it may take up to 5 business days. If by this time you do not see updates, contact [email protected].

I have questions about my physical collectible order–who should I reach out to?

For questions related to your physical collectible order, contact Droppp Support at [email protected].


Do I need to buy or stake resources like RAM or CPU to use my Droppp account?

No, all WAX blockchain resources are completely managed by Droppp for your benefit.

Can I transfer assets out of Droppp to sell on other marketplaces?

Yes, you can transfer assets to other wallets on the WAX blockchain from your Droppp account to sell on other marketplaces.

Still Lost?

We designed Droppp to be simple at its core, but that doesn’t mean we didn’t miss something. If you still can’t find your way please reach out to our support staff.